Terms and Conditions

Last Modified: 09-12-2025 @4:03PM

Welcome to Brads Digital Tools. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. General Information

• Business Name: Brads Digital Tools
• Email: contact@bradsdigitaltools.co.uk

These terms govern your use of our website and the purchase of digital products from us.

2. Products

• Our products are primarily digital products, including but not limited to software tools, templates, guides, and asset packs (3D models for games).
• Asset packs (3D models for games) are sold under separate licensing agreements that govern their use. Please review the specific license terms provided with each asset pack purchase.
• Custom or personalized digital products are made to order based on your specifications and are non-returnable, except in cases where they are faulty, incomplete, or do not match the agreed specifications.
• All digital products are delivered electronically via download or email, unless otherwise specified.

3. Pricing and Payment

• All prices are listed in GBP (£) and include VAT (where applicable).
• We reserve the right to change prices at any time. However, prices at the time of purchase will remain binding.
• Payment methods include credit/debit cards, PayPal, and other methods as displayed at checkout. All payments must be cleared before access to digital products is granted.

4. Ordering

• Digital products are typically delivered immediately or within 24 hours of payment confirmation, unless otherwise stated.
• For custom orders, you are responsible for providing accurate specifications and requirements. We are not liable for errors caused by incorrect information provided during the ordering process.
• Before beginning work on custom orders, we will provide you with a detailed brief and, where possible, previews or mockups to ensure the final product meets your expectations.
• We reserve the right to refuse or cancel an order for any reason, including suspected fraud, unavailability of resources, or requests that violate our policies or licensing agreements.

5. Delivery of Digital Products

• Digital products are delivered electronically via:
  • Instant download links provided after purchase
  • Email delivery to the address provided at checkout
  • Access granted through your customer account on our website
• You are responsible for downloading and securely storing your digital products. We are not responsible for lost or corrupted files after initial delivery.
• If you experience issues accessing your digital products, please contact us at contact@bradsdigitaltools.co.uk within 7 days of purchase.

6. Returns and Refunds

For detailed information, please refer to our Returns Policy.

Digital Products:

• Digital products that have not been downloaded or accessed may be eligible for a refund within 15 days of purchase.
• Once a digital product has been downloaded or accessed, it is generally non-refundable unless it is faulty, incomplete, corrupted, or does not match the description provided.

Custom Digital Products:

• Custom or personalized digital products are non-returnable once delivered, except in cases where they are faulty or do not match the agreed specifications.

Asset Packs (3D Models):

• Asset packs are non-returnable once downloaded, except where they are faulty, corrupted, incomplete, or materially different from the description.
• Due to licensing restrictions, asset packs follow specific return conditions outlined in our Returns Policy.

Faulty or Incorrect Items:

• Under the Consumer Rights Act 2015, you are entitled to a refund, repair, or replacement for faulty or not-as-described digital products. Please report issues within 7 days of receipt.

7. Liability

• We are not liable for any indirect or consequential loss arising from the use of our digital products.
• While we take every precaution to ensure accuracy in product descriptions and compatibility information, errors may occur. In such cases, we reserve the right to correct inaccuracies without prior notice.
• We do not guarantee that our digital products will be compatible with all hardware, software, or systems. Please review system requirements and compatibility information before purchase.
• We are not responsible for any issues arising from improper use, modification, or distribution of our digital products in violation of licensing terms.

8. Intellectual Property and Licensing

• All content on this website, including designs, images, text, software, and digital products, is owned by Brads Digital Tools or used under appropriate licensing agreements.
• Asset packs and other digital products sold on this website are made using designs, models, or files for which we hold valid commercial licenses. These products are sold in accordance with the terms of those licenses.
• When you purchase a digital product from us, you are granted a license to use the product according to the specific terms provided with that product. You do not acquire ownership of the intellectual property itself.
• You may not:
  • Copy, reproduce, modify, reverse engineer, or distribute any digital products beyond the scope of your license
  • Resell, redistribute, or sublicense digital products without explicit written consent
  • Share download links or access credentials with others
  • Use asset packs or digital products in ways that violate the associated license terms
• Asset pack licenses vary by product and may include restrictions on commercial use, distribution, and modification. Please review the specific license provided with each asset pack.
• Violation of licensing terms may result in immediate termination of your license and legal action.
• For questions regarding intellectual property or licensing, please contact us at contact@bradsdigitaltools.co.uk

9. User Accounts and Security

• You may be required to create an account to access certain digital products or services.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• You must not share your account access or download links with others.
• We reserve the right to suspend or terminate accounts that violate these terms.

10. Privacy Policy

We value your privacy and handle personal data in accordance with the UK GDPR. For more information, please review our Privacy Policy.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms

We reserve the right to update these terms and conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our website and services after changes are posted constitutes acceptance of the updated terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

• Email: contact@bradsdigitaltools.co.uk
• Address: TBC